Introducing our “Cancel Order By Customer” extension for OpenCart:

Elevate your OpenCart store’s customer experience with the “Cancel Order By Customer” extension, designed to give your customers the flexibility they need while keeping your order management streamlined and efficient.

Wave goodbye to cancellation chaos and hello to effortless management with our “Cancel Order By Customer” extension! Let customers cancel orders with ease, set your own time limits, and enjoy instant email alerts. Simplify your store’s order process—upgrade today!

Features:

1. Set the allowable time for order cancellations directly from the admin panel with the “Cancellation Time (minutes)” field. Customers can only cancel their orders within this defined period.
2. Easily manage canceled orders by assigning a specific order status, ensuring clear and organized order tracking.
3. A “Cancelled Orders” submenu is added under the “Sales” menu in the admin panel, positioned right after the “Returns” menu. This submenu redirects to the sale/order page for efficient management of canceled orders.
4. When an order is canceled, an email is immediately sent to both the admin and the customer, ensuring both parties are promptly informed.
5. When a cancellation email is sent to the customer, the “Customer Notified” column in the sale/order page is automatically updated to “Yes,” providing a clear record of customer communication.

Give your customers the power to cancel with confidence and keep your store running effortlessly with the “Cancel Order By Customer” extension. It’s the perfect addition to any OpenCart store looking to provide top-tier service and streamlined operations.